As the item you are purchasing is digital and there are no physical goods, by delivering or downloading the item you have taken ownership of the item and we cannot offer refunds or exchanges.
If you have technical issues with the product or you can’t download the files, contact us at info@candlemakingworld.com and we will help you as soon as possible.
Do you have problems in buying or downloading our products?
Do you need to talk to our customer support?
Send an email to:
support@candlemakingworld.com